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Review of the Week: I Wish You Worked in My Local Dealership...

Published Wednesday, 19 October, 2011 by Blake Arbogast. Categories: Testimonials.

 

I have to say I have been shopping for a truck for about a month a half. I have had the unfortunate task of dealing with numerous dealerships and shady salesmen to say the least.

My local dealer provided the typical stereotype atmosphere. Fortunately, after searching the Internet, I located a truck that was at your dealership which led me to you...
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Review of the Week: "Excellent Customer Service"

Published Tuesday, 11 October, 2011 by Blake Arbogast. Categories: Testimonials.

I came to your dealership today to have my car washed and was told that your car wash was out of order. On my way out TJ Johnston was sitting outside his office and asked me if I was helped. I explained what I came for and he offered that he would clean the car by hand. He did an excellent job cleaning the car. I really appreciated that he went out of his way to do this when he could have just let me go. I was on my way out already. Excellent customer service!

- Steve
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Review of the Week: "I will be back..."

Published Tuesday, 09 August, 2011 by Blake Arbogast. Categories: Testimonials.



I just purchased a truck at Dave Arbogast and wanted to provide my feedback. It should be known that I used to write this dealer off because I felt that they would not deal on vehicles and that their prices were abnormally high...a poor combination! Well, I am happy to report that this has changed. I found DA vehicles to be fairly priced and the service/attitude of my salesman (Matt Jennings) to be...
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Review of the Week: "Website was Easy to Follow and Useful"

Published Thursday, 05 May, 2011 by Blake Arbogast. Categories: Testimonials.



I was in a terrible accident that left me without a car. I wanted to be able to shop online find the vehicle I wanted, go to the dealership, purchase it with no hassle. At Dave Arbogast that is exactly what happen. I had contacted other dealerships from seeing them on the internet and the sales person either didn't get back to me or they did not take me seriously. I called Dave Arbogast about a 2008 Saturn Outlook, there website was easy to follow and useful.

When I called I spoke with a Joe Bauman who immediately went into action. He took all of my information and within an hour he told me I was approved and that I could come get my vehicle. I was excited to say the least. On the day I went to pick up my vehicle, it was sitting waiting for me, freshly washed!!! It took no longer than an hour to sign paperwork and for me to be back on the road. Dave Arbogast and Joe Bauman made me whole again. I have found where I will be purchasing my vehicles from now on, The Dave Arbogast Family. They are now officially part of my extended family. Thank you!

Sincerely,

Aleisha A Walden
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Review of the Week: "Didn't Force Me Into A Car I Didn't Want"

Published Wednesday, 23 March, 2011 by Blake Arbogast. Categories: Testimonials.



My name is Samantha Eberhardt. Being a full-time college student, part-time employee at a hotel, and limited on funds is definitely not easy. Car shopping only added on heaps of more stress, that is, until I found myself at Dave Arbogast. My grandparents had recently just purchased a blue GMC Sierra truck with the help of Kevin and they wouldn't stop speaking so highly of him, so of course, I put my 'life' in his hands as well.

I explained to him exactly what I wanted and the price range I was looking at. I had been to so many other dealerships and not only did I feel like they swarmed me as soon as I got out of the car, but their only concern was how much money they were going to get out of me -- even if the car was nothing that I wanted. Kevin on the other hand, I came to him. He didn't force me into a car I didn't want, he didn't make me feel like I was a customer at all, he made me feel like I was his friend.
 
Every question I had, he had an honest and up-front answer. I made many, many trips to Dave Arbogast, alone and with family, and every time he made every single one of us feel comfortable and at home. It had only been 1-2 short months of waiting for the perfect car when I received a phone call from Kevin, "I found your car." Sure enough, he did. The perfect 2003 Chevy Malibu with a spoiler and low mileage. It was love at first test drive.

Within a week, I had my car and I had a new friend. He has called multiple times to do follow ups on me and my car, every time I go to get my car washed (for free, because that is such a wonderful prop for purchasing my car from Dave Arbogast) he greets me with a smile, he remembers my name, and he asks me about my family, my life, etc. Dave Arbogast should be proud of having Kevin Richardson as an employee. Because of him, not only will I return to Arbogast in a few years to purchase a newer car, but I recommend them to every one I speak to. We're keeping Dave Arbogast in the family, and that's all because of Kevin.

Samantha Eberhardt
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Review of the Week: Steve Haines "Above & Beyond the Call of Duty"

Published Friday, 18 February, 2011 by Blake Arbogast. Categories: Testimonials.



Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Steve Haines

My Review of Dave Arbogast Buick GMC:

Steve Haines went above and beyond the call of duty to make our purchasing experience at Dave Arbogast a positive one. He knows what he's doing, and he works hard to develop a rapport with his customers. Vicki  Tipps, who handled the paperwork, also went out of her way to make us feel appreciated and valued. We will definitely recommend Arbogast, specifically Steve Haines.  When we are in need of another car, we will contact Steve first.

Sondra Campbell
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