"Achieving a Top 100 ranking in new Buick GMC sales is the result of hard work and a focus on providing an exceptional sales, service, and ownership experience for our customers," comments Dave Arbogast, Owner.
While the dealership enjoys the impressive sales performance achievements, Dave Arbogast and its employees pride themselves most on the recognition they have earned in customer satisfaction ratings tallied by General Motors. Proving that high volume sales do not have to come at the expense of a quality sales and ownership experience. The Dayton Buick GMC dealer achieved one of the highest "Would Recommend" ratings in the United States represented in latest Sales Satisfaction Index published by GM. This rating is based on actual customer surveys conducted by GM during calendar year 2009.
"We have been very fortunate to have the large majority of our business come by way of referrals and repeat customers," notes Dave Arbogast, Owner of Arbogast Buick. Arbogast adds, "We understand and appreciate that in order for this to continue, we must ensure complete customer satisfaction is always our number one priority. While we are thoroughly pleased with the sales performance accomplishments, our top goal each and every year is customer satisfaction."
Dave Arbogast of Dayton looks forward to 2010 with hopes of even greater sales performance numbers and records.