Customers Rank Buick Highest for Sales Satisfaction

According to J.D. Power’s 2016 U.S. Sales Satisfaction Index Study, Buick is ranked the highest on the list of mass market brands available today. To understand what this incredible ranking means for consumers, it is crucial to gain a solid grasp of what the J.D. Power Sales Satisfaction Index Study assesses. The study analyzes information on test drives, vehicle delivery performance, reasons for purchasing from various dealers, details on popular models, and much more. For more information, check out their website.

Buick is an upscale brand from the legendary American car manufacturer General Motors (GM). For over 100 years, they have been selling luxury vehicles. In 2015, over one million cars were sold across the globe, including countries like Canada, Mexico, Taiwan, and China. Popular Buick vehicles available on the market today include the Verano, the Regal, the Lacrosse, the Encore, the Envision, the Enclave, and the Cascada. The mix includes a variety of crossovers, cars, and SUVs. In addition, the Cascada is Buick’s hallmark sports vehicle. The brilliant luxury vehicle comes in a variety of colors and seats four. Key features include a fast-retracting top system, high-speed internet, and eight-way power-adjustable front seats. Buyers can choose from the Cascada and the Cascada Premium.

It’s common for potential buyers to take a new car out for a test run. Interestingly, Buick takes this offer one step further than most companies. The Buick 24 Hours of Happiness Test Drive allows consumers to hold on to a vehicle for a entire day. Anyone with a valid driver’s license and car insurance can roll out on the road in a Buick vehicle and gain a firsthand experience of how the car functions. Deals are available regularly, so interested buyers should check with dealerships to obtain the latest updates. Furthermore, the Experience Buick Protection program hooks up drivers with the security that will give them some additional peace of mind. It features options for maintenance visits, powertrain warranty, roadside assistance, and more.

Buick ensures a positive customer experience through its commitment to educating buyers about the intricacies of each car and providing a means to understand the uses of cutting edge technology. Online, the Buick Owner Center is a robust resource that allows users to check warranty, download manuals, watch videos, and get linked to Certified Service technicians. Folks who want to take advantage of Buick IntelliLink can learn about the various options at their disposal. This technology is available in several Buick vehicles, including the Verano, the Regal, the Encore, the Enclave, and the Lacrosse. It allows one to make hands-free calls, play audio, and engage in various tasks simply by speaking. Owners can reach out to the company through emails, phone calls, mail, and even social media.

Visit Dave Arbogast Buick to check out all the latest features of the Buick models and take a test drive today!