Review of the Week: Salesman Joe Bauman

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Joe Bauman

My Review of Dave Arbogast Buick GMC:

While searching cars.com my husband found the limited edition of the vehicle we had been looking for with 11K miles. Basically brand new. After seeing other limited edition prices, we knew there was no way we could afford this one, but when we saw the price listed by Dave Arbogast, we were blown away. We called and talked to Joe about the vehicle that night. It was late and we are an hour behind them. We had a question about the vehicle and even though they were closed, Joe ran outside and physically looked at the vehicle for us. After two more late night conversations with Joe, probably 8:30 their time, well after closing, we decided to drive up and look at it. We are 4 1/2 hours away but Joe had assured us the vehicle was in perfect condition. It was too good to be true but we trusted him.

When we arrived we were not disappointed. The vehicle was perfect. Everything we were looking for and more. Not a scratch on it. No odors as Joe had promised. He went with us on the test drive because we were not local and didn’t know where we were going. He took us on bumpy roads, slow curvy country roads, and the interstate just to make sure we got to feel the vehicle in different conditions.

When we got back from the test drive they had valued our trade-in and had given us more money for it – even though they didn’t have to. We drove 4 1/2 hours to see it, of course we were going to buy it. But they gave us more for our trade anyway which made us feel better about trading it in and not bringing it home and trying to make more by selling it ourselves.

The paperwork was painless and they answered all of our questions about purchasing out of state, like taxes and transferring the title. We had a wonderful drive back home and are very happy with the vehicle. If they have what we are looking for next time, we’ll probably do it again.